Privacy Policy
This Privacy Policy describes how Langley Retail ("we", "us", or "our"), operating the official website for EZStream™ (ezstreamofficial.com), collects, uses, and discloses your personal information when you visit or make a purchase from our site.
1. Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view and search terms that referred you to the site.
2. Order Information
When you attempt to make a purchase or complete a checkout through our merchant partner links, you provide personal information including your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number. We refer to this information as "Order Information".
3. How We Use Your Information
We use the Order Information generally to fulfill orders placed through the site (including processing payment information, arranging for tracked shipping via UPS/USPS, and providing invoices and order confirmations). Additionally, we use this Order Information to:
- Communicate with you regarding order logistics and tracking updates;
- Screen orders for potential risk or fraud;
- Provide customer service and handle return requests under our 60-day money-back guarantee;
- When in line with preferences you have shared with us, provide information or advertising relating to our products.
4. Data Security & Sharing
We do not sell your personal data. We share your Personal Information with third-party service providers to help us use your Personal Information as described above (for example, fulfillment logistics centers and payment gateways). All financial transactions are processed through 256-bit SSL encrypted channels.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@langleyretail.com.